Frequently Asked Questions

Here, I address some common questions about the counselling service. If you have additional questions or need more information, feel free to reach out.

Beginning counselling

Q: What happens in the introductory session?

A: The first session is a gentle conversation about what brings you here and what you might need. There is no pressure to share anything before you are ready.

Q: Do I need to talk about everything straight away?

A: No, you set the pace. We go slowly and respectfully

Q: What if I cry or can't speak?

A: This is completely okay. Strong feelings whether grief, overwhelm, anxiety or simply not knowing where to start can show up in tears, silence, or pauses. I am here to support you through whatever arises.

What to expect in sessions

Q: How many sessions will I need?

A: Everyone's journey is different. Some people come for a few weeks; others choose longer-term support. We can review this together as we go.

Q: Do you have experience with my type of loss?

A: I have specialist training in bereavement and loss, and I also bring my own lived experience of grief. Alongside this, I work with a wide range of emotional experiences in general counselling. This combination helps me offer genuine empathy, understanding, and a grounded, compassionate approach to whatever you may be facing.

Practical Information

Q: What days are you available?

A: When available sessions take place on Monday or Tuesday.

Please contact me to check current availability

Q: How much does a session cost?
A: Standard counselling sessions cost £50.00 for a therapeutic hour.

Student rate - limited availability, please ask for details.

Q: Where do sessions take place?
A: I can offer online counselling sessions via video call for your convenience

Face-to-face sessions are available in a private counselling room on the ground floor at

Atrium House, 574 Manchester Road, Bury, BL9 9SW.

Access to Atrium House is by appointment only.

Confidentiality and your information

Q: Is confidentiality guaranteed in counselling sessions?
A: At Create Space Counselling, I understand the importance of confidentiality and I take it very seriously. Your sessions will be kept confidential as required by the NCPS Code of Ethics.

Q: What is your approach to data protection and GDPR?
A: I am registered with the ICO and comply with the General Data Protection Regulations (GDPR) to ensure the privacy and security of client information. I handle all personal information with the utmost care and confidentiality. Please see Privacy Policy

If you feel ready to take the next step, you are warmly invited to get in touch and we can begin gently from there.

NCPS - Code of Ethics

What are the next steps?